Gartner: Unternehmen sollten Consumer PC-Angeboten widerstehen

-          Quality assurance programmes

-          Security and manageability

-          Consultative relationship with the sales channel

-          PC life cycle services

Since consumers usually purchase one system at a time, consumer-class PCs and notebooks have no investment in platform stability and no concern for standardised system image.  Consumer systems also lack corporate features such as docking stations and often come with consumer versions of the Windows operating system and software applications. These systems have limited quality assurance programmes, having undergone less rigorous testing than corporate hardware which can result in a 50 per cent higher failure rate incurring higher repair costs and user down time. Lastly, there is little support available from the retail channel when things do go wrong, with warranty support typically restricted to a much shorter time.

 
Ms Fiering confirmed that Gartner remained an advocate of the emerging trend for employee-owned systems but that such schemes must respect the wider needs of the company.  “Until organisations develop suitable virtualisation techniques to isolate corporate needs from the consumer environment, companies should require users involved in such programmes to purchase from an approved list of consumer-friendly corporate configurations, which the IT organisation has pre-configured,” she advised. 

 
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