Gartner CIO Survey: 85 Prozent der CIOs erwarten signifikante Veränderungen

Reducing enterprise costs

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5

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Technical infrastructure

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5

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Improving enterprise workforce effectiveness

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6

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Security technologies

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6

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Expanding current customer relationships

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7

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Networking, voice and data

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7

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Increasing the use of information and analytics

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8

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Collaboration technologies

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8

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Targeting customers and markets more effectively

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9

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Document management

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9

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Acquiring new companies and capabilities (mergers and acquisitions)

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10

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Service-oriented architecture (SOA) and service-oriented business applications (SOBA)

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10

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Source: Gartner EXP (January 2008)

"CIOs and IT will need to realign themselves around the enterprise strategy, enterprise performance and results, or else they will only reinforce the perception that IT provides market-matching solutions rather than market-making capabilities," Mr. McDonald said. "CIOs see business expectations of IT taking a big leap in 2008, and CIOs are now expected to deliver the solutions that make the enterprise different in a way that matters to company performance and customer satisfaction. That is a tall order requiring CIOs to think differently about their role in 2008 and beyond."

 
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