Gartner: Weltweiter Outsourcing-Markt wächst 2008 um 8,1 Prozent

Laut einer Prognose des IT-Marktforschungs- und Beratungsunternehmens Gartner wird der weltweite Outsourcing-Markt im Jahr 2008 ein weiterhin stabiles Wachstum von 8,1 Prozent aufweisen. Dennoch bedeuten gesunde Wachstumsraten für Outsourcing nicht zwangsläufig weniger Herausforderungen für Unternehmen.

„Unternehmen arbeiten zwar oft mit professionellen Vermittlungsorganisationen zusammen, um Outsourcing-Verträge einzuleiten. Dennoch sind Strategie und Organisationsstruktur ihres IT Sourcings häufig noch nicht ausgereift oder stimmen nicht mit den allgemeinen Unternehmenszielsetzungen überein“, erklärt Kurt Potter, Research Director bei Gartner.

Gartner Says Worldwide Outsourcing Market to Grow 8.1 Percent in 2008

Outsourcing Trends to Be Discussed at Gartner Outsourcing Summit, May 19-21 in Washington, D.C.
 

STAMFORD, Conn., January 8, 2008 — The global outsourcing market continues to grow at a steady pace, with a forecast growth rate of 8.1 percent in 2008. But healthy growth rates for outsourcing do not necessarily mean that user organizations are without challenges.

“Although user organizations often have fundamentally sound procurement organizations to initiate outsourcing contracts, for many, their IT sourcing strategies and governance structures are still immature, lacking altogether, or misaligned with enterprise objectives,” said Kurt Potter, research director at Gartner. “Because these organizations lack the basic building blocks for successful vendor management and outsourcing success, expected cost savings and other benefits are difficult to obtain. In extreme cases, the lack of needed trust and control to optimize the outsourcing relationship results in deal failure. Also, more organizations focused less on outsourcing for cost savings than in previous years and more on using providers' global delivery models to access the right skills at a reasonable price, wherever they are.”

Although outsourcing continues to grow, publicly reported IT outsourcing (ITO) and business process outsourcing (BPO) contract values decreased overall by 50 percent in 2007. Part of the explanation for this apparent discontinuity is that as the outsourcing market matures and becomes more commonplace, there is less publicity of deals. Companies are simply outsourcing more, but electing to use a multiprovider strategy and more deals are simply smaller in size, with many of these deals not large or ground shaking enough to report.