Gartner: Kostenreduzierung bleibt wichtigster Beweggrund für Outsourcing

Donnerstag, 22. November 2007 um 10:25

 
Gartner’s research shows that the five major, realistic goals for outsourcing are:

 
   To control cost over time.  An outsourcing arrangement can create a more-controlled operating environment and force the organisation to conform to hardware and software standards.  Eventually, this will enhance the IT organisation’s ability to budget and control spending.

·        To provide access to highly skilled technical resources as needed.  This also avoids the issue of having to attract, retain and retrain specialised staff as full-time employees and is particularly important for organisations that cannot compete with private industry and service providers.

·        To enable the internal IT organisation to refocus on mission-critical, business-differentiating services to provide a higher level of strategic value to the business units.  This should be the immediate goal of every chief information officer (CIO), but without first outsourcing the day-to-day tactical operations, there will be no time or budget to make the transition.

·        To increase the quality of service delivery where internal investment in new skills and technologies necessary to increase service quality is not available or sustainable.

·        To create access to scalability without the investment of time and capital expense necessary to develop that capability externally.

“There is no doubt that cost is a significant factor in any outsourcing arrangement,” said Ms Cohen.  “However, organisations need to take a longer term view of what an outsourcing relationship can accomplish for their operations overall.” 

 
About Gartner

Gartner, Inc. (NYSE: IT) is the world’s leading information technology research and advisory company. Gartner delivers the technology-related insight necessary for our clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, Gartner is the indispensable partner to 60,000 clients in 10,000 distinct organizations. Through the resources of Gartner Research, Gartner Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 3,900 associates, including 1,200 research analysts and consultants in 75 countries. For more information, visit www.gartner.com

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