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It also highlighted the key role of senior executives in CPM projects. Although the chief financial officer (CFO) was most commonly cited as the sponsoring executive, two of the organisations surveyed had their chief executive officer (CEO) personally involved in driving the CPM project forward and took the lead in all aspects of their CPM deployment. “It is clear that the personal involvement of the CEO makes a major impact on success with CPM,” said Mr Rayner. “However, our research showed that in many cases CEOs are still disconnected from sophisticated systems like CPM, preferring instead to manage strategy using a combination of manual processes, spreadsheets and gut feel.”

Consequently, success of CPM relies on chief information officers (CIOs):

Discussing the scope of any proposed CPM project with CFOs and ensuring the focus is not purely on finance users and financial processes.

Building a three-way partnership between the finance function, IT and business users and ensuring personal involvement of the CEO and senior executives.

Note to Editors*:

Gartner survey conducted among 609 Europe, Middle East and Africa (EMEA) respondents at Gartner’s Symposium/ITxpo in Cannes, November 2007.

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